Ed is phenomenal!  We were competing in a very difficult market (my father looked incredibly confused when I explained to him that homes in Boston actually sold for asking price, or significantly above) and Ed was extremely patient with us and gave us 110% throughout what was a pretty long process. Ed was extremely thoughtful about the advice he provided and never let us fall into the "hype" of the early 2013 market.  He thought carefully about valuations and in the end, we are in a condo that we love and we paid a very fair price (and in fact found out that we won despite not being the highest bidders). Ed was very responsive to e-mails and phone calls (and being first-time home buyers, we pestered him a lot!!), met up with us at just about every open house we went to, set up tours for us, stayed through the entire home inspection, and was generally extremely "present" for us. By the end, Ed felt more like a trusted uncle rather than our broker (he even bought us a housewarming gift when we moved in!).  If we stay in the area, we'll definitely use Ed again and we recommend him without reservations.