Heather was fantastic to work with from start to finish. She’s knowledgeable, helpful, responsive, and honest. She was always open about problems and prioritized doing her job ethically. We started out with really no clue what we wanted in a home and she helped us figure out what we were looking for. She spent time on our search every single weekend. We worked with her while she adapted to the turmoil of Covid, and she made it look easy, though we know there were a lot of adaptations she had to make. She demonstrated consideration for both us and the sellers through a difficult closing (difficult because of pandemic shut downs). She established a consistent line of communication and good rapport with the seller’s agent, and we felt she always had our best interests in mind. She negotiated incredibly well, getting us a fantastic price. She checked in with us often, and we found ourselves really comfortable trusting her to take action without us having a lot of oversight. Throughout the entire process, she was honest when she didn’t know something and asked questions of others to find out more. We cannot recommend Heather enough!