We just bought our first house with Ed’s help. We knew we’d made a good choice as soon as we met him. He was no pressure, low-key, and had a good sense of humor – we found him really friendly and enjoyable. It didn’t feel like we were working with a salesman, which was essential for us in this process as we kind of knew what we were looking for, and didn’t want to be rushed. Ed was responsive both by phone and e-mail and made himself very available to meet with us and show houses. He was also excellent at facilitating the closing process, and helping to get information where it needed to go. He seemed to know how to match our pace and help where it was needed, which is helpful for first time homebuyers. We couldn’t recommend him more highly.